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Legal

Terms of Service

Last updated: October 22, 2026Version 2.0

These Terms of Service (the “Terms”) are a binding agreement between you and Eniyan, Inc. (“Eniyan,” “we,” “us” or “our”). They govern your access to and use of the Services, including PACH 1 Personal Accounts and EACH 1 Organization Accounts.

Please read them carefully. Section 20 requires most disputes with users in the United States to be resolved by binding individual arbitration and waives class actions and jury trials, with a right to opt out. Section 6 explains how free trials convert and how subscriptions renew automatically until you cancel.

1.Agreement and acceptance

You accept these Terms when you create an account, click to accept them, sign an Order Form that refers to them, or access or use any part of the Services. If you do not agree to these Terms, do not use the Services.

If you accept these Terms on behalf of a company or other organization, you represent that you have the authority to bind that organization, and “you” means the organization. A person who uses an Organization Account as a member does so on the organization’s behalf.

These Terms incorporate the following documents, each as updated from time to time: our Privacy Policy, our Acceptable Use Policy, our Biometric Information Notice and, for Organization Accounts and any other customer for whom we process personal data on its behalf, our Data Processing Agreement (the “DPA”), together with our list of Sub-processors. The Documentation describes how the Services work and may change as the Services change.

If these documents conflict, the following order applies, from highest to lowest: (a) an Order Form, but only for the account it covers; (b) the DPA, but only for the processing of personal data; (c) these Terms; and (d) the Documentation. Terms printed on a purchase order or similar document you send us do not apply, even if we accept the order.

2.Definitions

  • “Services” means our website at https://www.eniyantrust.com, the Eniyan dashboard, our APIs, the Local Software, the Documentation and our support.
  • “Local Software” means the eniyan software package and its command-line tools, including the gates and the scanner, that you install and run on your own devices.
  • “Agent” means any AI agent, assistant, app or other automated program that you register with, connect to, or govern through the Services.
  • “Customer Data” means data that you or your Agents submit to or through the Services.
  • “Personal Account” means a PACH 1 account held by one individual, with one seat.
  • “Organization Account” means an EACH 1 account held by a company or other organization.
  • “Order Form” means an order, statement of work or master agreement signed by us and an Organization Account that refers to these Terms.
  • “Documentation” means the product documentation we publish at /docs.

3.Eligibility and accounts

Who may use the Services

You must be at least 18 years old and able to form a binding contract, and you must not be barred from using the Services under the laws that apply to you, including the sanctions laws described in section 23. The Services are not directed to children, and we do not knowingly allow anyone under 18 to create an account.

Personal Accounts

A Personal Account is for one individual, who may use it for personal or professional purposes. It has one seat and may not be shared. To work with teammates you need an Organization Account. Moving a Personal Account to an Organization Account is done through the upgrade process in the dashboard and cannot be reversed.

Organization Accounts

An Organization Account is for a business or other organization. Its administrators control which members may use it, what roles they hold and how its data is managed. The organization is responsible for the acts and omissions of its members and for making sure they comply with these Terms.

Accurate information

You must give us accurate and complete information when you create an account and keep it up to date. We may confirm the email address on an account before some features become available.

Keeping your account secure

You are responsible for protecting the ways you and your Agents sign in and authenticate, including passwords, passkeys, emailed sign-in links, API keys, Agent credentials and tokens. Some keys are shown only once. The Local Software and some Agent configurations store keys or credentials on your device, so protecting that device is your responsibility. Do not put keys or credentials in shared code or anywhere other people or programs you do not trust can read them. Tell us promptly at security@eniyantrust.com if you believe your account, keys or credentials have been accessed without your permission. You are responsible for all activity under your account and credentials, except to the extent it results from our breach of these Terms.

4.Your Agents and your responsibility

You are responsible for your Agents

You decide which Agents to register or connect, what they are allowed to do and what instructions they receive. You are solely responsible for every Agent you register, connect or allow to use the Services, and for everything those Agents do or fail to do, whether or not you were watching. That includes actions within the permissions you granted, actions an approval allowed, purchases and other commitments, messages they send, files they read, change or delete, commands they run, and data they access, use or share.

Agents are not part of the Services

Agents and the AI models behind them are provided by you or by third parties. We do not control them. They can produce wrong or unexpected results, misread instructions, or act against your instructions.

Our controls reduce risk; they do not guarantee outcomes

Permissions, approvals, spending limits, stop switches and the Local Software’s gates are tools that you configure. They can govern only the actions that pass through them. An Agent that acts outside the Services, for example with its own file, browser or command tools left on, on another device, or through another account, is outside our controls. Changes you make take effect at the Agent’s next check with the Services, and some take a short time to reach every device, as described in the Documentation. A control can also fail because of how it is configured, a network outage, a change made by a third party, or a defect. We do not promise that any action will be prevented, detected, recorded or reversed.

Configuring and monitoring

You are responsible for choosing and reviewing your Agents’ permissions and approval settings, reviewing your audit records, keeping the Local Software up to date, and stopping any Agent that behaves in a way you do not expect.

Accountable people

Each Agent is linked to an accountable person, its operator. You confirm that every person you name as an operator has agreed to be named. In an Organization Account, a person you name may be asked to accept before the Agent becomes active.

High-risk uses

The Services are not designed or permitted for running critical infrastructure, medical diagnosis or treatment, emergency services, weapons, or any other use where a failure could lead to death, personal injury, or severe physical or environmental harm.

Where you use the Services to govern Agents that spend, move or commit money, including for your own customers, you remain responsible for those transactions and for setting limits and approvals that suit the amounts involved. Our controls are an additional layer, not a replacement for your own payment, fraud and compliance controls.

5.Local Software

Open-source license

We publish the source code of the Local Software under the Apache License, Version 2.0. That license governs your rights in the code, and nothing in these Terms limits them. These Terms govern your use of the Local Software with the Services, including your account, credentials and every feature that depends on our servers.

It runs on your device, with your permissions

The Local Software runs on your device under your operating-system user and its permissions. You choose where to install it and which folders, websites, mailboxes and commands it may use. It may store credentials in your operating system’s keychain or in a credentials file on your device. When you run the scanner, it reads the configuration files of other apps on your computer to find the AI tools you use.

What it sends us

The Local Software sends us metadata about what your Agents are allowed and asked to do, such as website domains, folder names, hashes and decision codes, as described in our Privacy Policy. It does not send us the contents of your files, the contents of web pages, your prompts or full card numbers. Information you type into the dashboard yourself is handled as described in section 7.

Limits

How well the Local Software can confine or govern an Agent depends on your operating system, its version, its configuration and the settings your administrator applies. Some features are unavailable, or work differently, on some platforms. The Documentation describes the known limits. You are responsible for any change you make to your system, including any setup step that requires administrator rights.

Updates and third-party components

The Local Software does not update itself unless you choose to update it. Older versions may stop working with the Services or may lack protections that newer versions include, so keep it current. It includes open-source and other third-party components that are licensed under their own terms.

6.Fees, trials, renewal and cancellation

Plans and prices

The prices of our plans are shown on our pricing page and at checkout. A PACH 1 Personal Account is a monthly subscription that includes 3 Agents, with each additional Agent charged at $2 per month. An Organization Account pays for its plan and for any per-Agent fees, registration fees, additional seats and add-ons shown on the pricing page, at checkout or in its Order Form. Unless stated otherwise, fees are in US dollars and do not include taxes.

Free trials

A Personal Account may start with a 14-day free trial, which requires a payment method. An Organization Account’s first Team plan may start with a 30-day free trial. Each customer may receive a free trial only once, and we may change or withdraw trial offers for future trials.

Automatic renewal: unless you cancel before your free trial ends, we will charge your payment method the subscription price shown at checkout when the trial ends. Your subscription then renews automatically every month, and you authorize us to charge your payment method for each renewal, plus any usage-based fees, until you cancel.

How to cancel

You can cancel at any time from the billing page in the dashboard, which opens our payment processor’s customer portal, or by emailing support@eniyantrust.com. Cancellation takes effect at the end of the current billing period, and you keep access until then. If you cancel before a free trial ends, you will not be charged for the subscription.

Payment

Payments are processed by Stripe, and Stripe’s terms apply to that processing. You authorize us and Stripe to charge your payment method for all fees when due. Keep your payment details current.

Refunds

Except where the law requires otherwise or these Terms say otherwise (including the withdrawal right below), fees are non-refundable, and we do not give refunds or credits for partial billing periods, unused Agents or unused seats. Changes to your plan or to the number of Agents or seats in the middle of a billing period may be prorated, as shown when you make the change.

Price changes

We may change our prices. We will tell you at least 30 days in advance by email or in the dashboard, and the new price applies from your next renewal after that. If you do not agree to a new price, you may cancel before it takes effect.

Taxes

You are responsible for all sales, use, value-added and similar taxes on your purchases, other than taxes on our income. We collect taxes where the law requires us to.

Late or failed payments

If a payment fails, we may retry it. If an amount remains unpaid, we may, after notice, suspend paid features or the account until it is paid.

Questions about a charge

If you believe we charged you in error, contact support@eniyantrust.com within 60 days of the charge so we can look into it before you raise a dispute with your card issuer.

Right of withdrawal for consumers in the EU and UK

If you are a consumer living in the European Union, the United Kingdom, or another country whose law gives a similar right, you may withdraw from your subscription within 14 days after your first paid charge and receive a full refund of that charge. To do so, email support@eniyantrust.com with your account email address and a statement that you are withdrawing. This right does not apply to later renewals.

7.Customer Data and privacy

Your data stays yours

You keep all of your rights in your Customer Data.

The permission you give us

You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit and display Customer Data as needed to provide, secure, support and maintain the Services, to comply with the law, and as described in our Privacy Policy and the DPA.

Aggregated and de-identified data

We may create and use aggregated or de-identified data, derived from use of the Services, that does not identify you, any individual or any customer, to operate, secure and improve the Services. We do not sell Customer Data. We do not use Customer Data to train AI models, whether ours or anyone else’s.

Your responsibilities for your data

You confirm that you have the rights, and have given the notices and obtained the consents the law requires, to submit Customer Data to the Services, including personal data about your employees, your customers, and the people your Agents interact with, and that your use of the Services complies with the law. You are responsible for the data your Agents submit.

Privacy Policy and DPA

Our Privacy Policy explains how we handle personal data. For Organization Accounts, and for any other customer for whom we process personal data on its behalf, the DPA forms part of these Terms and governs that processing.

What you type into the dashboard

Some features store exactly what you type, such as the test prompts and expected results you enter for testing an Agent, or the folder paths you list on an Agent’s page. Keep passwords, secrets and other sensitive information out of those fields.

Copies and exports

You are responsible for keeping copies of any data you need. You can export records through the dashboard and the APIs, as described in the Documentation.

8.Transactions your Agents make

When you allow it, an Agent may make purchases, sign up for services, send payments or enter into other commitments on your behalf. You are bound by, and solely responsible for, those transactions, including any you approved and any your limits allowed.

Eniyan is not a party to any transaction between you, or your Agent, and a merchant, platform or other third party. We are not a payment processor, merchant, money transmitter, bank or financial adviser, and we do not hold your funds.

A payment card you set up for Agent purchases is stored only on your device. We never receive the full card number. The terms of the merchant and of your card issuer apply to each purchase, and any dispute about a purchase is between you and the merchant or your card issuer.

An approval applies only to the specific store and amount shown when you approve it. An approval request that you do not answer in time expires and is treated as declined. Spending limits and approvals are safeguards, not guarantees: the amount a merchant finally charges may differ, for example because of taxes, shipping or currency conversion.

A platform that uses our consumer delegation features to govern Agents acting for its own customers is responsible for its relationship with those customers, for obtaining the consents they must give, and for complying with the consumer-protection, payment and financial laws that apply to it.

9.Verification, seals and public pages

Verifying accountable people

We may verify the people accountable for Agents, for example by confirming an email address, by approval from a teammate, or by an optional identity check performed by Stripe. Our Biometric Information Notice applies to identity checks that use a selfie. A completed verification shows only that the check was completed. It is not a statement about anyone’s trustworthiness.

Seals and public verification pages

If you publish a seal for an Agent, a public page shows information about that Agent that you have declared to us, such as its name, its declared purposes and permissions, and its current status. You confirm that your declarations are accurate and complete, and you agree to keep them current.

Our review of a seal is carried out by our staff, assisted by an automated first pass that uses AI, and is limited to the information submitted to us. A seal is not a certification, endorsement, warranty, audit or guarantee of an Agent’s safety, security, accuracy or compliance with any law, including the EU Artificial Intelligence Act. You remain responsible for your own legal compliance and disclosures. We may decline, suspend or revoke a seal, and the public page may then show the seal as suspended or withdrawn.

Displaying a seal

You may display the seal badge we provide, unmodified, only while the seal is valid and only for the Agent it was issued for.

10.AI features

Some features of the Services use AI models provided by third parties, including the Product Guide chatbot on our website, the automated first pass in seal reviews, and indicators that help you judge requests from your Agents. Their output may be inaccurate, incomplete or out of date. It is not legal, financial, security or other professional advice. Check it before you rely on it. Indicators are advisory, and a person makes the decision.

What you type into the Product Guide is sent to our AI provider so it can generate a response. Do not enter passwords, keys or sensitive personal information.

11.Early-access and beta features

Features that we label as early access, beta or preview, or that we make available on request, including our consumer delegation features and premium vertical packs, are provided as is. We may change or discontinue them at any time, they may come with limited or no support, and they are excluded from any service commitment, unless an Order Form says otherwise.

12.Acceptable use

You must comply, and make sure your users and your Agents comply, with our Acceptable Use Policy.

13.Third-party services and integrations

The Services work with third-party products and services, including AI apps and models, identity providers, GitHub, Stripe, email providers, merchants and other platforms. Your use of them is governed by their own terms, and we are not responsible for them. When you turn on an integration, you authorize us to exchange data with that third party as needed for the integration to work. An integration may stop working if the third party changes or discontinues its product.

14.Suspension and termination

By you

You may stop using the Services at any time. To end a paid plan, cancel your subscription as described in section 6. To close your account, email support@eniyantrust.com.

Suspension by us

We may suspend all or part of your access to the Services, with notice where practicable, if we reasonably believe that: (a) you, your users or your Agents are violating these Terms or our Acceptable Use Policy; (b) your use creates a security risk or could harm us, our other customers or a third party; (c) a payment is overdue; or (d) suspension is required by law or by a request from a government authority. We will restore access once the cause has been resolved.

Termination by us

We may terminate these Terms or your account: (a) if you materially breach these Terms and do not cure the breach within 30 days after we notify you; (b) immediately, for a serious or repeated violation of our Acceptable Use Policy, fraud, or repeated breaches; (c) if the law requires it; or (d) if we discontinue the Services, in which case we will give you at least 60 days’ notice and refund any fees you prepaid for the period after termination.

What happens when your account ends

When your account ends, your access to the Services ends, any unpaid fees become due, your Agents’ credentials stop working and your public seal pages may be removed. For 30 days afterwards, where feasible and lawful, you may ask us to export your Customer Data. After that, we delete or de-identify it as described in the retention section of our Privacy Policy, except for records we must keep to comply with the law, resolve disputes or enforce our agreements.

Sections 5 (as to open-source terms), 6 (as to fees owed), 7, 8, 14 to 21, and 23, and any other terms that by their nature should survive, survive the end of these Terms.

15.Intellectual property and feedback

We and our licensors own the Services, including our software, Documentation, designs and trademarks. Your rights in the Local Software’s source code are set out in its open-source license. Apart from that, we grant you only the rights these Terms expressly grant: a limited, non-exclusive, non-transferable right to use the Services during your subscription, in line with these Terms and the Documentation.

Except as the Local Software’s license or the law allows, you must not copy, modify, or create derivative works of the Services; reverse engineer, decompile or try to extract the source code of our hosted services; use our confidential information to build a competing product; remove our proprietary notices; or access the Services by automated means other than our APIs and the Local Software, used as the Documentation describes.

If you send us feedback or suggestions, we may use them freely and without any obligation to you.

You may not use our name, logos or trademarks without our written permission, except to display a valid seal badge as section 9 allows. We may identify an Organization Account by name and logo as one of our customers, unless you ask us not to by emailing legal@eniyantrust.com.

16.Confidentiality

Each party may receive non-public information from the other that is marked as confidential or that a reasonable person would understand to be confidential (“Confidential Information”). The receiving party will use the other party’s Confidential Information only to perform under these Terms, will protect it with at least reasonable care, and will share it only with its employees, contractors and advisers who need to know it and are bound by similar duties of confidentiality.

Confidential Information does not include information that is or becomes public through no fault of the receiving party, that the receiving party already knew or developed independently, or that it lawfully received from someone else. A party may disclose Confidential Information when the law requires it, after giving the other party reasonable notice where the law allows. Customer Data is also governed by section 7, the Privacy Policy and, where it applies, the DPA.

17.Warranties and disclaimers

The Services are provided “as is” and “as available.” To the fullest extent the law allows, Eniyan disclaims all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment and accuracy, and any warranties arising from a course of dealing or usage of trade.

We do not warrant that the Services will be uninterrupted, timely, secure or error-free; that any control, approval, limit, stop switch or gate will prevent, detect or record any action of any Agent; that any output of an AI feature will be accurate; or that data will not be lost. We are not responsible for Agents, AI models, merchants or other third-party products or services.

Some places do not allow certain warranties to be excluded. Where that is the case, any warranty the law requires is limited to the shortest period the law allows. If you are a consumer, nothing in these Terms affects the rights you have under the mandatory law of the country where you live.

18.Limitation of liability

To the fullest extent the law allows, neither Eniyan nor its affiliates, officers, employees, agents, suppliers or licensors will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill or data, business interruption, cost of substitute services, or loss arising from the actions of any Agent or third party, arising out of or relating to these Terms or the Services, even if we have been told such damages were possible.

To the fullest extent the law allows, our total liability arising out of or relating to these Terms or the Services, for all claims together, will not exceed the greater of the amounts you paid us for the Services in the 12 months before the event giving rise to the liability, or US$100.

These limits apply to every theory of liability, including contract, tort (including negligence), strict liability and statute, and apply even if a limited remedy fails of its essential purpose. They do not limit: (a) liability that cannot be limited under the law that applies, such as liability for death or personal injury caused by negligence, or for fraud; (b) your obligation to pay fees; or (c) the indemnification obligations of an Organization Account under section 19. The fees we charge reflect these limits, which are an essential part of our agreement with you.

If you are a consumer in the European Union or the United Kingdom, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, and we are not responsible for loss or damage that is not foreseeable. Nothing in these Terms limits your statutory rights.

19.Indemnification

An Organization Account will defend Eniyan, its affiliates and their officers, employees and agents against any third-party claim, and will pay the resulting damages, fines, settlements and reasonable costs, including attorneys’ fees, to the extent the claim arises from: (a) Customer Data; (b) its Agents and anything they do; (c) its use of the Services in violation of these Terms, our Acceptable Use Policy or the law; (d) any transaction its Agents make; or (e) its relationships with its own employees, customers and consumers.

If you hold a Personal Account, you will, to the extent the law that applies to you allows, indemnify us in the same way for claims arising from your breach of these Terms, your misuse of the Services, or the actions of your Agents.

We will notify you promptly of a claim we seek to be indemnified for, let you control its defense and settlement, and give you reasonable help at your expense. You may not settle a claim in a way that admits fault on our behalf or imposes obligations on us without our written consent.

20.Dispute resolution and arbitration

Please read this section carefully. If you live in the United States, or your Organization Account is based there, it requires you and Eniyan to resolve disputes by binding individual arbitration instead of in court, and it waives your right to a jury trial and to take part in a class action. You may opt out as explained below.

20.1 Who this section covers

This section applies to you if you live in the United States or your Organization Account is based there. It does not apply to consumers who live outside the United States, who are covered by section 20.11.

20.2 Try to resolve it informally first

Before starting an arbitration or a small-claims case, the party with the dispute must send the other a written notice describing the dispute and the relief sought. Send your notice to legal@eniyantrust.com and to Eniyan, Inc., 99 Wall Street #2444, New York, NY 10005, United States. We will send ours to the email address on your account. The parties will try in good faith to resolve the dispute for 60 days after the notice is received. Statutes of limitation are paused during those 60 days.

20.3 Agreement to arbitrate

If the dispute is not resolved informally, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services, including the formation, scope, validity and enforceability of this section, will be resolved by final and binding individual arbitration, except as section 20.6 provides. The arbitrator, not a court, decides questions about whether a dispute must be arbitrated.

20.4 Rules and place

The arbitration will be administered by the American Arbitration Association (“AAA”) before a single arbitrator. The AAA’s Consumer Arbitration Rules apply if you use a Personal Account for personal, family or household purposes; its Commercial Arbitration Rules apply otherwise; in each case as modified by this section. Claims for US$25,000 or less may be decided on written submissions or by video conference, unless the arbitrator decides an in-person hearing is needed. Any in-person hearing will take place in the county where you live if you are an individual, and otherwise in New York County, New York, unless the parties agree on another place. The arbitrator may award any individual relief a court could award, and the award may be entered as a judgment in any court with jurisdiction.

20.5 Fees

In an arbitration under the Consumer Arbitration Rules, your filing fees are limited as those rules provide, and we will pay the remaining AAA fees and the arbitrator’s compensation as those rules require. Otherwise, the AAA rules decide who pays. Each party pays its own attorneys’ fees and costs unless the law or the arbitrator awards them.

20.6 Exceptions

Either party may: (a) bring an individual claim in a small-claims court that has jurisdiction, as long as it stays there; and (b) ask a court for an injunction or other equitable relief to stop the infringement or misuse of intellectual property or unauthorized access to the Services. A claim for public injunctive relief, where the law allows such a claim to be brought in court, will be decided by a court after the individual claims are arbitrated, and the court case will be paused until then.

20.7 No class or representative actions

You and we may bring claims against each other only individually, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not combine more than one person’s claims and may not award relief to anyone other than the individual parties. If a court decides that this waiver cannot be enforced for a particular claim, that claim will be separated and decided by a court, and will be paused until the individual claims have been arbitrated.

20.8 Many similar claims

If 25 or more similar arbitration demands are filed against us, or by us, by the same or coordinated lawyers within 90 days, the AAA will administer them in batches of up to 100 demands each, with one arbitrator for each batch, under the AAA’s mass arbitration rules where they apply. Statutes of limitation are paused for any demand waiting in a batch.

20.9 Jury trial waiver

To the extent any dispute is decided in court rather than in arbitration, you and we each waive any right to a jury trial.

20.10 Your right to opt out

You may opt out of this agreement to arbitrate by emailing legal@eniyantrust.com within 30 days after you first accept these Terms, or within 30 days after we tell you about a material change to this section. Include your name, the email address on your account and a statement that you are opting out of arbitration. Opting out does not affect any other part of these Terms.

20.11 Consumers outside the United States

If you are a consumer who lives outside the United States, this arbitration agreement does not apply to you. You may bring a claim in the courts of the country where you live, and you keep the protection of the mandatory consumer laws of that country.

20.12 Changes to this section

We will give you at least 30 days’ notice of a material change to this section. You may reject the change by emailing legal@eniyantrust.com within those 30 days, in which case the previous version of this section continues to apply to you.

20.13 Severability

Except as section 20.7 provides, if any part of this section is found unenforceable, the rest of it still applies.

21.Governing law and venue

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs section 20. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any dispute that is not subject to arbitration will be heard exclusively by the state and federal courts located in New York County, New York, and you and we consent to their jurisdiction. If you are a consumer who lives outside the United States, you also keep the protection of the mandatory laws of your country of residence and may bring proceedings in its courts.

22.Changes to the Services and these Terms

The Services change over time. We may add, change or remove features. If we materially reduce a paid feature of an Organization Account during a paid term, we will tell the account in advance, unless its Order Form says otherwise.

We may update these Terms. We will post the updated Terms with a new “Last updated” date. For material changes, we will tell you at least 30 days before they take effect, by email or in the dashboard. If you keep using the Services after an update takes effect, you accept the updated Terms. If you do not agree to an update, stop using the Services and cancel your subscription before it takes effect. An update never applies retroactively, and never applies to a dispute that we knew about before the update was posted.

23.General

  • Assignment. You may not assign or transfer these Terms without our written consent, except that an Organization Account may assign them to a successor in a merger, acquisition or sale of substantially all of its assets, with notice to us. We may assign these Terms to an affiliate or to a successor to our business.
  • Events beyond our control. We are not responsible for any delay or failure caused by events beyond our reasonable control, such as natural disasters, war, terrorism, labor disputes, government action, power or internet outages, or failures of third-party services.
  • Export controls and sanctions. You must comply with all export control and sanctions laws that apply to you. You may not use the Services if you are located in, or ordinarily resident in, a country or region subject to comprehensive United States sanctions, or if you are named on, or owned or controlled by someone named on, a United States or other applicable restricted-party list.
  • United States Government users. The Services are “commercial computer software” and “commercial computer software documentation” provided under these Terms, as those terms are used in FAR 12.212 and DFARS 227.7202.
  • Electronic communications. You agree to receive agreements, notices and other communications from us electronically, and that they satisfy any legal requirement that they be in writing.
  • Notices. Notices to us must be sent to legal@eniyantrust.com and, for notices of a dispute or breach, also to Eniyan, Inc., 99 Wall Street #2444, New York, NY 10005, United States. We send notices to the email address on your account or in the dashboard.
  • Entire agreement. These Terms, together with the documents they incorporate and any Order Form, are the entire agreement between you and us about the Services and replace any earlier agreement on the same subject.
  • Severability and waiver. If any part of these Terms is found unenforceable, it will be enforced to the maximum extent possible and the rest will remain in effect. A failure to enforce a right is not a waiver of it.
  • No third-party beneficiaries. These Terms do not give rights to anyone other than you and us, except the people protected by sections 18 and 19.
  • Relationship. You and we are independent contractors. These Terms create no partnership, joint venture, employment or agency relationship.
  • Interpretation. Headings are for convenience only. “Including” means “including without limitation.” These Terms are written in English, and the English version controls over any translation.

24.Notice to California users

Under California Civil Code section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

25.Contact

Questions about these Terms can be sent to legal@eniyantrust.com or to Eniyan, Inc., 99 Wall Street #2444, New York, NY 10005, United States. For help with your account, contact support@eniyantrust.com.

Contact

Legal: legal@eniyantrust.com

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Security: security@eniyantrust.com

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