👥 Consumer-Facing Agents

Your consumers have no idea
what your AI is actually allowed to do.

Consumer transparency features give every customer-facing agent a public, reviewable identity that consumers can verify independently — without an account, without trusting your word.

Who this is for

Customer support botsBooking and scheduling assistantsAI financial advisorsOnboarding and sales agents

One link. Complete consumer transparency.

Embed a verified seal in your product. Consumers click it and see everything — independently, without going through you.

1

Declare the agent as Trust Transparency at setup

When you enrol the agent, pick the Trust Transparency product type. This is a permanent declaration — Trust Transparency agents are publicly verifiable; Trust Layer agents (the private default) are not. The choice can't be flipped later by anyone, by design.

2

Submit your scope checklist

Choose what the agent can and cannot do from a standardised platform catalogue — capabilities (e.g. answer questions, escalate to humans) and restrictions (e.g. no payment details, no legal commitments). Upload supporting proof (system prompt, tool manifest, sample transcripts) for reviewers.

3

Platform review before going live

Eniyan reviews the scope declaration alongside the proof documents. AI-assisted first pass; human platform admin makes the final decision. No unreviewed agent reaches consumers.

4

Eniyan Trust seal issued

Once approved, the agent's public verification URL — minted at creation, dormant until approval — goes live. Embed it in your chat widget, email footer, or product UI.

5

Consumers verify independently

Anyone can open the verification link — no account required. They see the agent's identity, authorised scope, disclosure requirements, credential status, and the Eniyan Trust seal. Scope changes trigger a new review cycle automatically.

🤖
Aria — Support Agent
Operated by Acme Corp
● Active
This agent can
  • Answer questions and provide information
  • View order or transaction history
  • Transfer you to a human agent
This agent cannot
  • Cannot access full payment or card details
  • Cannot make legally binding commitments
Trust level
Enhanced
EniyanVerified by Eniyantrust_layer_verified

Built for regulatory scrutiny. Designed for consumer trust.

📋

Standardised scope checklist

Capabilities and restrictions selected from a platform-defined catalogue — the same format for every agent. No freeform promises. Comparable at a glance.

🔍

Independent verification URL

Served directly from Eniyan, not your servers. Consumers see live credential status, scope, and the Eniyan Trust seal — no account required.

🔄

Review-gated scope changes

Any scope change triggers a new platform review before the public page updates. Consumers are never shown unreviewed changes. Full audit trail of every revision.

Eniyan

Start shipping verifiable trust.
Today. On a free plan.

Pick one product or all three. No credit card to start. Switch or combine whenever you're ready.